When I accepted my current position with Chick-fil-A Bristol, I accepted it on the terms that I would not have to work in the store. My role was purely an executive one, overseeing and directing our marketing and sales growth. As we embarked on our journey of culture change and leadership realignment, my role also began to shift, and I found myself being pulled more and more into the “operations” of the store (i.e. working in the store serving customers alongside my team). Eventually, my boss, the Owner/Operator, decided that he preferred having all Directors in the operations 40-50% of the time. Initially, I fought this directive and even considered resigning. “This is not what I signed on for!” I kept telling myself.
You see, I have worked in the service industry serving customers for 20 years – whether in entertainment, retail, or fitness. Now I am venturing into the food industry. With this much experience under my belt, I am ready for the “next level” – where I can merely advise and consult with a team versus serving alongside them in an operational capacity. But as I began to let go of my ego and acquiesce to this new directive, I began to see the tremendous opportunity I had to coach and develop our new and young leaders “in the moment” of the day-to-day operations, which is where we need feedback the most.
Today, I had many wonderful opportunities to coach and develop several on our team – leaders and team members alike. I had a great deal of constructive feedback for one particular young leader. Not only did she take it like a champ, but she then sent a public shout out to me on our leadership GroupMe group, thanking me for leading by example and setting folks for success before I left for the day. You can’t buy moments like that. Not only did it warm my heart for the public shout out, but I love seeing these young folks growing into such great leaders! So today, I am thankful for the humbling experiences God sends our way, and the great lessons we can learn from those experiences once we get our ego out of the way!
Sometimes the Lord and/or the universe sends you signs that you are in the right path. Today, I received such a sign from a co-worker. This particular person confided in me, and did so because this person says he/she can talk to me. While I have actually been told this many times in my life (hence why I even began to research coaching), it is still always good to hear. Additionally, I took a personality test recently that said I am a Creator-Advisor…which essentially means that I like to create “things” and that people look to me for advice. Today was just further confirmation of that.
Additionally, I am thankful for a great work team. We were a little short-handed today, but we pulled together and still served guests well.
So….I missed a few days. Life happens, and I would either forget, fall asleep, or just run out of time. So here are the things for which I am thankful these past few days…
Today I am thankful that my efforts in social media marketing for my coaching business is finally gaining some traction. I had all positive insights this past week on Facebook, as well as 7 new followers on Twitter!
Not only did I have a delightful conversation with another coach who found me on Twitter, but I was able to do some power walking while I did it! Today, I am thankful for the power of networking through social media. I am also thankful for technology, which allows me to do this coaching job while on the move – quite literally!
Today I am thankful for a little family exercise time – a rare gem, indeed! Blaine had an unexpected day off (probably the last Saturday for several months, since his baseball season begins in one week), so Blaine, Bella, and I all went up to the school gym and had some exercise time together.
Today I am thankful for DVR, which allows me to watch my favorite shows on my own schedule. We binge-watched the first 4 episodes of “Celebrity Apprentice,” which was quite entertaining, in a trashy guilty-pleasure kind of way.